Frequently Asked Questions
Everything you need to know about our gourmet dough creations.
How should I store my Twisted Dough products?
To maintain maximum freshness, we recommend storing your dough in a cool, dry place. For longer shelf life, our products can be refrigerated for up to 3 months or frozen for up to 6 months.
Is your dough safe to eat raw?
Yes! Our dough is crafted using heat-treated flour and pasteurized ingredients, making it 100% safe to enjoy straight from the jar without baking.
How long does shipping take?
Orders are typically processed within 2-3 business days. Once shipped, standard delivery takes 3-5 business days depending on your location within the United States.
Do you offer vegan or gluten-free options?
We currently offer a selection of vegan-friendly flavors. Please check the specific product descriptions for a full list of ingredients and allergen information.
What is your return policy on food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a replacement or refund.
Can I bake the dough into cookies?
While our dough is optimized for snacking, many of our flavors can be baked! We recommend chilling the dough first and baking at 350°F for 8-10 minutes for a soft-baked treat.